Frequently asked questions
Find a quick answer before getting in touch.
Choose a category or type a word. If your situation is not covered, tell us about it without needing to prepare a technical brief.
Projects
How do I know what type of website I need?
Start with the objective, not the format. In our initial conversation, we’ll assess your needs and recommend a landing page, a package, or a custom project.
What if I do not have a logo or visual identity yet?
We can establish a consistent visual direction using the materials available and identify any missing brand elements. If you need a complete brand identity, we treat it as a separate piece of work or coordinate a specialist and agree the cost beforehand.
Can I provide a reference website?
Yes. It helps explain preferences or features, but the result is adapted to your brand and content; another website is not copied.
Can my website be available in multiple languages?
Yes. We choose languages based on your customers and target markets. Translation involves more than replacing words: navigation, forms, messages and international SEO need attention too. The number of languages, translation work and review process are specified in the proposal.
What do I need to prepare before commissioning a website?
You do not need a technical brief. Start by explaining what your business does, who you want to reach and what the website should achieve. If you already have a logo, copy or photographs, we can review them. If something is missing, we will agree how to source it and who is responsible.
Can you redesign my existing website without losing what already works?
Yes. We first review its structure, content, speed and search visibility, then assess whether targeted improvements or a full rebuild make more sense. If page addresses need to change, we plan redirects to reduce avoidable losses of search traffic.
Will I be able to edit text, images or news myself?
That depends on how you plan to use the website. If you frequently update services, articles or other content, we can build an editing interface for those sections. We agree in advance what you can change and what should remain protected to preserve the layout.
Prices
Do prices include VAT?
Published prices are exclusive of VAT. Custom services are shown as “from”; packages have a fixed price within their scope.
Can a package price change?
The package price does not change if the project fits what is included. Extensions are explained and quoted in advance.
Payments
How is a project paid for?
The payment schedule is stated in the proposal and tied to reasonable milestones. Work does not begin before scope and terms are accepted.
Is there a minimum commitment?
No. Recurring services are optional and can be cancelled under the agreed terms.
Hosting and domain
Will I have access to the domain and hosting?
Yes. The aim is for you to have control and be able to continue, transfer it or manage it yourself.
What happens after the included first year?
We will inform you about renewal in advance. You can renew, transfer or take over management.
Maintenance
Is a maintenance contract compulsory?
No. It is recommended depending on the technology and use, but there is no compulsory commitment.
Are unlimited changes included?
No. Each plan includes a specific amount of time for simple changes. Development or redesigns are quoted separately.
Support
Can I message on WhatsApp outside calling hours?
Yes. You can write whenever you like and we will reply as soon as possible, without promising immediate 24-hour service.
Who will handle my project?
You will speak directly with Manuel. If a specialist task is handled by a collaborator, this will be explained transparently.
SEO
Do all websites include SEO?
They include a technical foundation: structure, metadata, indexing, performance and good practices. An ongoing content or ranking strategy is a separate scope.
Do you guarantee first place on Google?
No. Nobody can responsibly guarantee that. We can remove technical barriers and build a coherent foundation.
Timelines
How long does a website take?
It depends on scope, content and revisions. The schedule is defined before starting and updated if any dependency changes.
What can delay the project?
Mainly missing content, late approvals or scope changes. That is why we define responsibilities and reviews from the start.
No matching questions. Get in touch and we will look at it with you.
Let us discuss your project
A clear first conversation with the same person who will design and develop the project.Tell me what you want your website to achieve.
You do not need to prepare a brief. Tell me what you do, what you need and what is not working. I will reply personally with clear initial guidance.
Direct contact with Manuel · No obligation · I reply as soon as possible.